Services
Implementation
Assai’s technical team provides full support for the implementation phase, including software installation, business analysis, system setup, end-user training, and management of the go-live. Additionally, if required data migration can be planned, managed, and executed.
Consultancy
Assai delivers advice and training services on all aspects of document control and document management. Moreover, Assai can provide SME advice on processes and system setup for the different stages of the project and operational lifecycle. Our consultants are highly experienced and have been working in the industry for many years. Furthermore, your key users will be trained to a level so that they can train the engineers.
Training
On implementation, your staff receives system training. Assai trainers have many years of experience and are familiar with the typical standard industry procedures. Furthermore, your key users will be trained to a level so that they can train the engineers.
24/7 Helpdesk
Assai offers 24/7 helpdesk support with a fast response time. Moreover, Service Level Agreements are of the highest standard. Assai has helpdesks in Europe, the UAE, India, and Malaysia. In all locations, professionals with proper knowledge of the industry business processes and the Assai system are in place.
Assai Certification
On completion of the training, end-users receive Assai certification.
